The trust of users is very important to us. We are well aware of the importance of personal information to you. We will take corresponding security measures according to the requirements of laws and regulations, and try our best to protect your personal information safely and controllable, thus, Beijing Fenxue Technology Co., Ltd. ("HeySnow" or "We"), the developer of HeySnow Mobile App ("HeySnow"), have established this Privacy Policy ("this Policy / this Privacy Policy") and would like to remind you that:
Before using HeySnow's products and services, please read and thoroughly understand this Privacy Policy ("Policy"). By using or continuing to use this Policy, you acknowledge and accept the existing content of this policy and the content that may be updated at any time, and agree that we may collect, use, disclose, store, share, or otherwise use your information in accordance with this Policy.
HeySnow collects information about you in the following ways. If you do not provide relevant information, you will not be able to register as our user or enjoy some of our services, or achieve the intended effect of the relevant services.
In order to provide you with the relevant services smoothly, HeySnow will collect all the information you enter in HeySnow or otherwise provide to us, including:
1) the name, telephone number, gender, WeChat name, micro signal, etc. you provided when registering the account;
2) the name, gender, ID number, email address, etc. of the person you booked and contacted when you booked your snow tickets, insurance, or event registration; if you order goods or services for another person, you need to provide the information of the person who actually uses the goods or receives the services as prompted, and you need to ensure that you have obtained the consent of that person and that he has known and accepted this privacy policy;
3) information you share with third parties through HeySnow's services, and information stored when you use our services.
1) authorized login: We may share your account information (avatar, nickname and other information prompted by the page) with third parties with your consent so that you can conveniently implement the registration or login of third party accounts. In addition, we may obtain your third party account information from the third party based on your authorization and tie it to your HeySnow account so that you can log in and use our products and/or services directly through your third party account. We require your authorization to obtain geolocation permissions for track recording services. We will use your relevant information within the scope of your authorized consent;
2) HeySnow collects the following information when you use the Services: Log information, which refers to technical information that is automatically collected by the system through cookies or other means when you use our Services, including but not limited to: IP address information, hardware device or software information, SDK or API version, platform, timestamp, application identifier, application version, application distribution channel, iOS Vendor Identifier (IDFV), iOS Advertising Identifier (IDFA), Android Advertiser Identifier, network card (MAC) address, International Mobile Equipment Identity (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language location, mobile network/country code, time zone and network status (WiFi, etc.), hard disk, CPU and battery usage, application installation list, IP address, location information (referring to the information collected about your location when you turn on the device location function and use the related services provided by us based on location) etc. used for third-party SDK calls, data analysis improvement;
3) our products are integrated with Godsend Data SDK, which collects your device information (IMEI, MAC address, AndroidID, IDFA), networking information for data analysis to improve our products and services;
4) if you use the weather, track, location, nearby, group, photo wall, appointment teaching, appointment shooting and other functions, you need to register/login (login means you are registered as a HeySnow user) HeySnow, we will collect the following personal information according to the way you register/login:
If you do not provide this information, you will not be able to register/login to our products and will not be able to use the features that require registration/login, but will not affect your normal use of the features that do not require registration/login.
When you use the functions of posting pictures, videos, photo walls, track playback, photo appointments and teaching appointments, we need to request your camera permission, photo album permission, flash permission and microphone permission, if you refuse to call them, you will not be able to save and post videos successfully, but it will not affect other functions that do not need such permission.
We also receive information about you from other legitimate sources and add it to our information base, such as shared information about you provided by other parties using our services, etc.
HeySnow uses the information collected to provide, maintain, protect and improve the Service, as well as to develop new services to create a better experience for our users and to improve the overall quality of our Service.
You understand and agree that HeySnow may use your information in the following circumstances:
1) for the purpose of ensuring the security of the products and services we provide to you, for identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes;
2) when providing services to you, especially customized services, and to help us design improvements to our existing services;
3) when providing you with relevant advertising, evaluating the effectiveness of advertising and other promotional and promotional activities in our services, and improving them;
4) when HeySnow keeps statistics on product usage and will share these statistics with the public to demonstrate overall usage trends of our services;
5) when we need to use your information to process and resolve legal disputes;
6) when you authorize and agree to receive commercial information from us to your email, cell phone, mailing address, etc., including, but not limited to, up-to-date product information, promotional information, etc;
(7) when we send you service-related announcements when necessary, such as when we suspend some services due to system maintenance. You understand and acknowledge that you cannot cancel these announcements because they are service-related and non-commercial in nature.
Unless previously authorized by you or agreed under this Privacy Policy, HeySnow will not disclose this information to the public or provide it to third parties other than HeySnow.
You understand and agree that HeySnow may disclose your personal information in accordance with the law in the following circumstances:
1) with the prior express authorization of the user;
2) you use a product or service provided by HeySnow or its partners that requires the disclosure of personal information for normal use, such as identification information provided when you must purchase insurance in your real name;
3) in accordance with legal or regulatory requirements or mandatory requirements of government authorities, or in order to safeguard the public interest;
4) to protect the legitimate interests of HeySnow or the proper operation of HeySnow services, such as to locate, prevent, or address fraud or security concerns;
5) we may share your order information, account information, device information, and location information with third parties (including but not limited to affiliates, partners, etc.) to ensure the smooth completion of the Services provided to you. However, we will only share your personal information for lawful, legitimate, necessary, specific, and explicit purposes and only as necessary to provide the Services; we will not disclose any personally identifiable information to any organization, except for information derived from the analysis of a user's user name or other disclosable information;
6) other situations that comply with the law, as well as with HeySnow's Service Agreement or other relevant agreements, regulations, and guidelines;
7) HeySnow may also use your information to send you marketing information by various means to provide or promote products and services provided by us or our partners.
Certain personal information may be considered sensitive due to its specificity, such as your race, religion, personal health and medical information. Compared with other personal information, sensitive personal information is more strictly protected.
Please note that the content and information you provide, upload or post when using our services, such as information about the photos you post in Snow Circle, may reveal sensitive personal information about you. You need to consider carefully whether to disclose relevant sensitive personal information when using our services.
The collected user information and data will be stored on the servers of HeySnow and its affiliated companies, or on the servers of HeySnow's commissioned organizations.
You can cancel your account in [My] - [System Settings] - [Account and Security]. You know and understand that the act of account cancellation is irreversible. After you cancel your account, we will complete the verification and processing within five working days or within the time limit required by laws and regulations. After the cancellation of your account, we will stop providing you with the corresponding products and services and delete or anonymize your personal data, except as otherwise provided by laws and regulations.
HeySnow's products or services contain links to other websites, and HeySnow is not responsible for the privacy practices of those websites. We add links to the web pages of our business partners or co-branders whenever necessary.
Content or comments you post will be displayed in public areas that are open to any user. Please note that all information publicly available in these places will be read by the public, so please consider carefully before you decide to publish your personal information.
HeySnow makes every effort to protect the security of your information against loss, misuse, unauthorized disclosure, etc. We will take reasonable precautions to this end, using industry-standard encryption technology to protect the data involved in your use of the Service. However, you understand and acknowledge that there is always a risk of information leakage in the online environment and that we cannot fully guarantee the security of 100% of the data on the Internet. If there is a data security problem, you will be personally responsible for all the consequences. Therefore, you should take active measures to ensure the security of your personal information, such as changing your account password regularly and not disclosing your account password and other personal information to others.
If HeySnow learns of a security system breach, we will contact you through the contact information you have left or post a notice on our network system if necessary, and provide possible protective measures.
HeySnow takes the protection of minors' information very seriously. If you are a minor under the age of 18, you should obtain prior consent from your parent or legal guardian before using HeySnow's products and/or services, and please ask your parent or guardian to read this Privacy Policy.
HeySnow will revise this Privacy Policy in accordance with laws, regulations or policies, or changes in HeySnow's products and services and technological updates, or for other reasons HeySnow deems reasonable. Changes will be communicated to users in appropriate forms such as website/App announcements, or user notices, or prominently posted on web pages. If you do not accept the changed terms, you should immediately stop using it. If you continue to use this Privacy Policy after the changes, you are deemed to accept all the revised terms.
Unless otherwise expressly agreed, this Privacy Policy applies to all of our services. Specific privacy policies for particular services will be more specific about how we use your information in connection with those services. The privacy policy for that particular service forms part of this Privacy Policy.
If you have complaints, suggestions, or questions regarding the protection of personal information, you may send your questions to (contact@fenxuekeji.com) by telephone at 400-686-2022 or by mail to the following address:
Suit 1906, Tower B, SOHO Modern City, Chaoyang District, Beijing
We will review the issues as soon as possible and reply within fifteen working days after verifying your user identity.